Werbsonline – Website Terms and Conditions

1. Introduction

These Terms and Conditions (the “Terms”) govern your access to and use of werbsonline (the “Website”), which is operated by Werbsonline (referred to as “we”, “our” or “us”). By using our Website you agree to be bound by these Terms in full. If you do not accept these Terms, you must not use our Website. If you register with our Website or purchase any goods or services, we will ask you to expressly agree to these Terms.

We use cookies on our Website; by using our Website or agreeing to these Terms, you consent to our use of cookies in accordance with our [Cookie Policy] (link).

1.1 Who we are and what the Terms apply to

The Website is owned and operated by Werbsonline, a business established in Derby, England. You can contact us by email at info@werbsonline.com or by phone. These Terms apply to your use of the Website and to any products, subscriptions or services we offer through it.

1.2 Changes to the Terms

We may revise these Terms from time to time. The revised Terms will apply from the date they are published on the Website. If you have registered an account or purchased services, we may ask you to expressly agree to any revised Terms. If you do not agree to the revised Terms, you must stop using the Website.

1.3 Other policies

These Terms incorporate our [Privacy Policy] (link) and [Cookie Policy] (link). Please read them carefully. Additional terms may apply to specific services (for example, subscription terms or product licences) and will be presented to you when you use those services.

2. Using our Website

2.1 Licence to use the Website

We grant you a limited, non‑exclusive and revocable licence to:

view pages from our Website in a web browser;
download pages for caching in a web browser;
print pages for your personal and non‑commercial use; and
stream audio or video files via the media player on our Website.

Except as expressly permitted above or elsewhere in these Terms, you must not download, copy, reproduce, redistribute or exploit any material on our Website. You may only use our Website for your own personal or internal business purposes.

2.2 Account registration and security

If you create an account on the Website, you must provide accurate, complete and up‑to‑date information. You are responsible for keeping your login credentials secure and for all activities that occur under your account. We may suspend or terminate your account if we believe there has been unauthorised use or a breach of these Terms.

2.3 Acceptable use

You must not use our Website:

in any way that causes, or may cause, damage to the Website or impairment of its performance, availability or accessibility;
in any unlawful, fraudulent or harmful way or in connection with any unlawful, fraudulent or harmful purpose or activity;
to distribute viruses, malware or other harmful software;
to conduct automated data collection (including scraping, data mining, data extraction and data harvesting) without our express written consent;
to use data collected from our Website for any direct marketing activity without our consent;
to upload or transmit content that is defamatory, obscene, offensive, discriminatory or infringing of any third‑party rights.

We reserve the right to suspend or terminate your use of the Website if you breach this acceptable use policy.

3. Products, services and pricing

If we offer products, digital downloads or services via the Website, the following provisions apply:

3.1 Prices and payment

Prices are displayed inclusive or exclusive of VAT as indicated and are in UK pounds. We take payment at the time of order unless we have agreed to invoice you. Accepted payment methods will be shown during checkout. You can set payment terms that suit your business; the default rule under UK law is that customers must pay within 30 days of receiving the invoice if no payment date is agreed. We set shorter payment terms, as follows:

Invoices: Unless otherwise agreed in writing, payment of all invoices must be made within three (3) calendar days of the invoice date. This accelerated term helps protect our cash flow and is valid because businesses may set their own payment schedule. Invoices not paid within this period may incur late fees or statutory interest as permitted by law, and we reserve the right to suspend, withhold or delete any deliverables or services until payment is received. We may also require full payment in advance for future work.
Hosting and other external services: For services that depend on third‑party providers (such as web hosting, domain registration or software licences), payment must be received in advance. If payment is not received by the due date, we reserve the right to limit, suspend or cancel these services. We will have no liability for any loss of data or service arising from non‑payment of such external charges.

We reserve the right to cancel suspicious orders or require additional verification to prevent fraud.

3.2 Delivery and access

Physical products: We will deliver physical goods to the address you provide at checkout. Delivery times and charges will be stated before you confirm your order. Risk passes to you when the goods are delivered.
Digital products: Access to digital products or downloads will be granted electronically upon payment. Please ensure your device and software meet any technical requirements.
Services: If you purchase services (such as subscriptions or consultations), we will provide them in accordance with any specific service terms we make available at the point of purchase.

3.3 Subscription services

Where we offer subscription‑based services:

billing frequency (e.g., monthly or annually), renewal terms and pricing will be made clear at the time of purchase;
subscriptions may auto‑renew unless you cancel before the renewal date. We will provide instructions on how to cancel and any notice period required;
we may increase subscription prices from time to time; we will give you reasonable notice of any changes;
if you cancel a subscription, you may continue to access the service until the end of the current billing period unless stated otherwise.

3.4 Cancellations, returns and refunds

If you are a consumer purchasing from us at a distance (e.g., online), you have statutory rights under the Consumer Contracts Regulations 2013. In particular:

for goods, your right to cancel starts when you place your order and ends 14 days after you receive the goods;
for services, your right to cancel lasts 14 days from the day the contract is made;
if you agree to a digital download or digital service starting within the 14‑day period, you consent to waive your cancellation rights;
we will provide clear information about the product or service, pricing, delivery charges and who pays return costs;
if you cancel, you are entitled to a refund within 14 days of giving notice.

These rights apply unless an exception under the regulations applies (for example, where goods are bespoke or personalised, or where digital content has been accessed with your consent). We may also offer our own returns policy, which will not affect your statutory rights.

4. Intellectual property and content

4.1 Our content

Unless otherwise stated, we own or control the intellectual property rights in the Website and all material on the Website, including text, graphics, logos, photographs, videos, software and other content. All rights are reserved. You may not reproduce or exploit our content without our permission.

4.2 User‑generated content

If you submit or upload any content (e.g., reviews, comments, posts) to our Website:

you grant us a worldwide, irrevocable, non‑exclusive, royalty‑free licence to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media;
you warrant that your content is lawful, does not infringe any third‑party rights, and does not violate our acceptable use policy;
we may remove or edit your content if we consider it inappropriate or in breach of these Terms.

5. Warranties and liability

5.1 Limited warranties

We do not warrant that the information on the Website is complete, accurate, up‑to‑date or always available. We reserve the right to alter or discontinue the Website or any services at any time without notice.

5.2 Limitations and exclusions of liability

Nothing in these Terms will limit or exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law. Subject to this:

we will not be liable for any losses arising out of events beyond our reasonable control;
we will not be liable for any business losses, including loss of profits, revenue, use, anticipated savings, business opportunities or goodwill;
we will not be liable for any loss or corruption of data, software or databases;
we will not be liable for any special, indirect or consequential loss or damage.

If the Website and the information and services are provided free of charge, we will not be liable for any loss or damage of any kind arising from their use.

6. Cancellation and termination

6.1 Notice periods and general policy

Either party may cancel or terminate a contract for services by giving 30 days’ written notice. The notice should be sent to the other party using the contact details provided in section 1.1. Setting a clear notice period helps both sides plan and reduces disruption; a reasonable period such as 7, 14 or 30 days is recommended in professional guidance. If we receive your cancellation notice after work has commenced, you agree to pay for all work completed up to the cancellation date and for any expenses already incurred.

6.2 Consequences of cancellation

If you cancel within the notice period, we will invoice you for all work carried out up to the cancellation date, and any advance payments will be refunded on a pro‑rata basis. If cancellation occurs after work has commenced, any work scheduled after the cancellation date will only proceed if payment is received in advance. This protects us against non‑payment and aligns with guidance that cancellation clauses should cover what happens to work in progress and advance payments. We reserve the right to delete or remove any deliverables (including websites, digital content or files) that have not been paid for within the agreed payment timeframe (see section 3.1). Deletion or suspension of work is a last resort and we will notify you before taking this step.

6.3 Our right to cancel

We strive to give at least 30 days’ notice if we choose to cancel or terminate a contract, but we reserve the right to cancel at any time if you breach these Terms, fail to pay invoices when due, or engage in unlawful, harassing or abusive conduct. In such circumstances we may suspend or terminate services immediately. Fairness is important: cancellation fees must reflect genuine loss and not penalise customers. If we cancel without cause (for example, if we decide to discontinue a service), we will refund any advance payments relating to the cancelled period.

5.3 Responsibility for clear terms

We aim to make our Terms clear and accessible. International guidance (BS ISO 21800) emphasises that online terms and conditions should be concise and easy for consumers to understand. By following this guidance, we seek to support informed consumer choices, reduce disputes and build trust. If you require any clarification, please contact us.

7. Complaints, disputes and governing law

7.1 Complaints

If you have a complaint about our products or services, please contact us using the details in section 1.1. We will aim to resolve complaints promptly and fairly.

7.2 Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Miscellaneous

8.1 Indemnity

You agree to indemnify us and keep us indemnified against any losses, damages, costs, liabilities and expenses (including legal expenses) arising out of your use of the Website, your breach of these Terms, or your violation of any applicable laws or the rights of any third party.

8.2 Assignment

We may transfer, sub‑contract or otherwise deal with our rights and obligations under these Terms. You may not assign or transfer your rights or obligations without our prior written consent.

8.3 Severability

If a provision of these Terms is determined by a court to be unlawful or unenforceable, the remaining provisions will continue in effect. If part of a provision can be deleted to make it lawful or enforceable, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

8.4 Third‑party rights

A contract under these Terms is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.

8.5 Entire agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us in relation to your use of our Website.

8.6 Contact details

This Website is owned and operated by Werbsonline. . You can contact us by writing to this address, by email at info@werbsonline.com, or by using the contact form on the Website.

These Terms are provided for general information purposes only and do not constitute legal advice. While we have drawn on reputable sources to prepare these Terms, we recommend seeking professional legal advice to ensure they meet your specific needs and comply with applicable laws.

8.7 Content Accuracy & Client Approval

While Werbs Online takes reasonable care when producing website content, blog posts, social media content, marketing materials, advertisements, AI-generated content, and other written or visual assets, all information provided must be reviewed, checked, and approved by the client before publication or use.

The client accepts full responsibility for verifying the accuracy, legality, compliance, spelling, grammar, claims, statistics, factual information, and suitability of all content created by Werbs Online. Werbs Online does not provide legal, financial, medical, or regulatory advice and accepts no liability for inaccuracies, omissions, or errors within any content produced.

By using our services, the client acknowledges that final responsibility for fact-checking, approval, and publication rests solely with the client. Werbs Online shall not be held responsible for any losses, damages, legal claims, reputational damage, or other issues arising from the use or publication of content created on behalf of the client.

Terms and Conditions